In going through this experience with SearchDial, it highlighted a few things about the AppStore workflow that could use some tweaking.
As you can no doubt tell from the comments, the 1.0 of SearchDial had a critical issue - it did not show contacts for some (most?) users. This was essentially caused by the way I was getting the contacts, and for 1.1 I changed to a new, better way. Due to the nuance of the problem, it never once showed up in the local SDK simulator, my phone (and those that tested), or even in the AppStore testing. I never looked for the better way because it never came up, nor would it until it hit a broader, more diverse set of phones and the variability that that gives you.
At any rate, I removed the app from sale until I could fix it. However, this has 2 effects:
My suggestion to Apple is to amend their workflow to allow a Developer to suspend downloads. This would keep the app in the store, allow the Developer to explain the situation in the Description, and then post the update and re-enable downloads when ready.
Another feature sorely needed is the ability to comment on comments, without adding a rating. I see all kinds of comments I would love to respond to directly to clarify things but I have no chance to.
As you can no doubt tell from the comments, the 1.0 of SearchDial had a critical issue - it did not show contacts for some (most?) users. This was essentially caused by the way I was getting the contacts, and for 1.1 I changed to a new, better way. Due to the nuance of the problem, it never once showed up in the local SDK simulator, my phone (and those that tested), or even in the AppStore testing. I never looked for the better way because it never came up, nor would it until it hit a broader, more diverse set of phones and the variability that that gives you.
At any rate, I removed the app from sale until I could fix it. However, this has 2 effects:
- I could no longer communicate to users through the AppStore product description.
- You cannot post an update to your app without making it available for sale again!
My suggestion to Apple is to amend their workflow to allow a Developer to suspend downloads. This would keep the app in the store, allow the Developer to explain the situation in the Description, and then post the update and re-enable downloads when ready.
Another feature sorely needed is the ability to comment on comments, without adding a rating. I see all kinds of comments I would love to respond to directly to clarify things but I have no chance to.
SearchDial
so we will wait it out:-)
This app looks very promising and the developer appears to be caught between a rock and a hard place. I purchased it knowing it would be broken for the next several days.
still having problems. I downloaded the new version and everything was working great until I added a new contact. The new contact now won't show up :(
I purchased it too, waiting for the update. I don't know why this thing works at Apple so slowly. This is a real bottleneck of this system... :(
@michael - the new update hasn't been posted yet. I'm still stuck in the App Store approval queue. Sorry for any confusion.
ok, cool. I thought it was updated when I sawit back in the store today. I look forward to the update.
I am using the newest version of Iphone software 2.1 and downloaded your software and nothing is appearing? Any solutions?
@kvincent24
the update hasn't posted yet. I'm still waiting on apple's lengthy approval process to push out my fix to your problem. hopefully its soon, but its entirely out of my control
Jeff, where should I write to to speed up the process ? I'll write a complaining mail to Apple about the situation (even if I don't think it'll matter) :))
I appreciate any help on the matter! as far as I can tell, the best address would be devprograms@apple.com.
Thanks!
Alp looks verg nice, but soms contacts are found and soms are not.
There seems toe be no logic in the reason for missing some contacts.
Greets
Filip
That is due to a bug. There is a fix in the app store approval queue, but I have no idea when they will release it. hopefully soon